I had an active subscription in the App Store but switched to Android (or vice versa). Can I buy a new subscription?
Yes, you can. But remember: subscriptions from different platforms (App Store vs. Google Play) don’t merge. You’ll end up with two separate subscriptions. We have no control over this. To avoid double charges, we recommend canceling your old subscription before buying a new one.
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- What plans does Fitatu® offer?
- Where can I buy Fitatu® Premium or Fitatu® Premium+AI?
- How does a Fitatu® Premium or Fitatu® Premium+AI subscription work?
- What’s the difference between a one-time purchase and a subscription?
- What’s the difference between yearly and monthly plans?
- What payment methods are available?
- Are installment payments available?
- How soon will my paid plan be active after purchase?
- I purchased a plan but didn’t get access. What should I do?
- Where can I check which Fitatu® Premium or Premium+AI plan I currently have?
- Where can I check when my current plan expires?
- How do I cancel my subscription?
- Can I switch from Fitatu® Premium to Fitatu® Premium+AI?
- Will I lose money when switching from Fitatu® Premium to Fitatu® Premium+AI?
- My subscription didn’t renew - what should I do?
- What if I bought a subscription on a guest account, but after logging in I can’t see it?
- Will I still have access to the app and my data after my paid plan ends?
- What is the “Restore subscription” option for?
- Can I buy a gift voucher?
- Can I buy a couples plan?
- I live abroad. Can I buy Premium plans?
- How can I get an invoice for my purchase?
- How do I redeem a discount code for Fitatu®?
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