New Year’s Resolutions with Fitatu® – frequently asked questions!

The start of a new year is a time when we all promise ourselves changes—healthier eating habits, more physical activity, and an improved quality of life. But how can you ensure these resolutions last longer than just a few weeks? The key to success lies in effective planning and consistently tracking your progress. Discover how easily you can achieve this with our app!

The new year marks a time for new opportunities and challenges. It’s often when we commit to making changes. However, the decision alone is just the beginning of the journey. To reach your goal, you need a plan and tools to help you stay consistent. That’s why we’ve created a feature in Fitatu® specifically dedicated to New Year’s resolutions. With this feature, you can not only set your goals precisely but also track your progress in real-time. In this post, we’ll answer the most frequently asked questions about this functionality.

1. Can I take advantage of the current promotion if I already have a subscription?

Absolutely! If you have an active subscription, you can still take advantage of the promotion or switch to a different subscription option. Any changes to your subscription must be made through the same channel that you used to purchase the original subscription, be it Google Play, the App Store, or our website.

2. I have an active subscription on Google Play/App Store; how can I make use of the new promotion?

It’s very simple! Log into your Fitatu account on the phone that is linked to your Google Play/App Store account. Then in the Fitatu app, tap “More” (bottom right corner), then “Fitatu Premium,” proceed to “Pricing” and select the option that most interests you. You will be redirected to the store for payment. Just follow the instructions that appear.

3. I want to change my subscription plan on Google Play. Is that possible?

Yes, changing your subscription plan on Google Play is possible according to the platform’s rules. Funds for the new plan will be charged immediately, and any unused amount from your current subscription will be recalculated. This means you will not incur any additional costs. Your new Fitatu subscription plan will take effect immediately after the change. You can easily switch from a cheaper plan to a more expensive one, or vice versa.

4. I bought a subscription through the website; can I now purchase a second one?

Yes, you can take advantage of the promotion even if you already have an active subscription. On the page https://www.fitatu.com/app/order-and-payment, select the option that interests you. The system will recalculate the funds from your current subscription to the new terms. This allows you to use the selected option immediately.

5. Can I pay with BLIK?

BLIK payments are only available on our website when choosing a one-time plan: https://www.fitatu.com/app/order-and-payment.

6. Can I buy a subscription for couples?

Unfortunately, we do not currently offer a couple’s subscription. This idea is on our development list, and it may become available in the future.

7. Is it possible to purchase a gift card?

Currently, there is no option to purchase gift cards. We are considering this option, and who knows, maybe it will be possible in the future.

8. I have an active subscription in the App Store, but I switched my phone from iOS to Android (or vice versa); can I purchase a new subscription under these circumstances?

Yes, you can buy a new subscription, but keep in mind that subscriptions from competing platforms (such as the App Store and Google Play) will not merge. As a result, you will have two separate subscriptions. In this case, it’s best to cancel your previous subscription to avoid double charges.

New Year’s Resolutions is an excellent moment to take a step towards a healthy lifestyle. We hope this quick Q&A has resolved your doubts. We strive to ensure that every user can fully enjoy the app and manage their account and subscription without any issues.
If you have further questions or need support, please contact our team at [email protected]. We’re here to help!

Fitatu® Support Group

Reaching your goal is easier with the support of others! Join our Fitatu Facebook group and achieve your goals together with other Fitatu® app user s. With the group members, you can share your results every day and motivate each other to keep going.

Fitatu® App

Not yet familiar with Fitatu®? Download the app from the Play Store or Apple Store and start taking charge of your health with us! Do you want to have access to all the recipes? Go for Fitatu® Premium!

What else can you find in Fitatu® Premium?

Over 2,000 recipes plus dozens of new ones every month,
additional intermittent fasting plans,
possibility to create shopping lists,
6 pre-prepared meal menus,
filtering of products and recipes,
more synchronization with fitness apps,
access to the app in the web version,
no adverts!